Freight forwarders · customs brokers · trading houses

Autonomous operations for freight forwarders.

Invoices, BLs, POs, and carrier bills read, checked, and posted to your TMS with nobody retyping them. Overcharges caught before you pay. No new hires, no new systems, live in eight weeks.

USD 4,750 · two weeks

Illustration of the output. Figures are examples, not client data.

Works with the system you already run

CargoWiseMagayaDescartes + in-house systems

No migration. No per-seat licences. Your documents stay in your environment.

The cost

Put a number on it before you speak to us

Move the sliders to match your operation. This is arithmetic on your own figures, not a claim about what we will save you.

600
25
USD 18
USD 400,000
1.0%

Set this to whatever you believe. At zero, the figure is labour only.

On these numbers, per year

USD 102,000

3,000 ops hours keying documents

Document handlingUSD 54,000
Carrier billing errorsUSD 48,000

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The problem

AI document automation and freight invoice auditing for forwarders

Three costs that never appear as a line item on your P&L. Automating bill of lading, commercial invoice and PO data entry removes the first two. Auditing carrier invoices against your rate agreement removes the third.

01

Skilled people doing data entry

Ops staff read the invoice, the BL, and the PO, then key the same fields into your system by hand, shipment after shipment.

02

Mismatches found too late

Quantities and values that don't agree across documents surface at customs or at the client, not before the file goes out.

03

Carrier invoices paid unchecked

Detention, surcharges, and duplicate lines go through because nobody has time to compare every bill against the rate agreement.

The method

Documents arrive the way they already do

Only exceptions reach a person.

01

Capture

Documents arrive by email or shared folder. Nothing changes for your suppliers or carriers.

02

Extract

AI reads the fields from each document, whatever the format or layout the sender uses.

03

Cross-check

Invoice against BL against PO, and carrier bills against your rate agreement, line by line.

04

Flag

Anything that doesn't agree goes to your ops lead with the two figures side by side.

05

Post

Clean files go into your TMS. Every decision is logged and reversible.

Fit

Is this you?

We can help if

  • Your ops staff spend hours a day keying documents into your TMS
  • Carrier invoices get paid without a line-by-line check against the quote
  • Every supplier and carrier sends a different format
  • You want something running this quarter

We're the wrong fit if

  • You handle fewer than 300 shipments a month
  • You want a chatbot or a website
  • You need a 12-month rollout with a steering committee
  • You'd rather keep doing it by hand
Step one

Start with the audit

Two weeks. A few hours of one ops lead's time. Yours to keep whether or not you continue.

What you getOperations audit
  • 01Document flow map of your whole operation
  • 02Hours-and-errors count for every document workflow
  • 03Carrier invoice spot-check with the overcharges we find
  • 04Costed automation plan, ranked by payback
  • 05Fixed-price pilot quote with accuracy and hours targets in writing
  • 06A 60-minute session with our freight advisor on your carrier contracts and rate structure
Audit fee USD 4,750 Credited in full against the pilot within 60 days

What follows, if you want it

Pilot build · 8 weeks · fixed price
One workflow, built on your real documents, running in your operation. Quoted from the audit, never before it.
Operations retainer · monthly
Carriers change formats; we fix it before you notice. When you're ready, we add the next workflow: rate lookups, customs pre-checks, booking confirmations.
Guarantee

The guarantee

If the pilot misses the targets we put in writing, we keep working at no charge until it hits them, up to four extra weeks.

Targets are set during the audit, on your documents, before you pay for the build. If we don't believe we can hit them, we tell you, and you keep the audit report.

Two weeksFrom first call to a costed plan in your hands
You keep itThe report and the plan are yours either way
Fee creditedThe full 4,750 comes off the pilot price
Security

How we handle your documents

Freight documents carry your clients' commercial terms. Here is exactly how they're treated.

Ownership

Your data is yours, during the pilot and after it. We own the platform we build on, which is what keeps the price fixed and the timeline short.

Handling

  • Processed in your environment or a dedicated instance
  • Signed NDA before any file is shared
  • Access limited to the people on your build
  • Every extraction and decision logged and reversible

People

You work directly with the founder, not an account manager. Delivery is supported by a freight operator with years inside forwarding operations, who reviews the rate and document logic we build.

Alternatives

Your other options

Pick the one that fits. Two of these are sometimes the right answer.

Hire more clerksCosts more every year, doesn't scale with volume, and the errors stay. Right call if your volume is small.
Enterprise softwareBuilt and priced for the largest forwarders. Long rollouts, per-seat licences, and you're the smallest name on their list.
Do nothingFree today. The audit will tell you what it costs a year in hours and overpayments you can't currently see.
FluentMindsFixed price, eight weeks, built for your size, guaranteed to written targets. You own your data; we handle the upkeep.
Questions

What ops directors ask us

Every supplier's format is different. Our documents are a mess.

That's why template tools fail, and why we test on your actual files during the audit before we quote.

We tried automation. It broke after three months.

A carrier changed its invoice layout and nobody was watching. The retainer is the person watching.

Can we skip the audit?

The audit is where the fixed price and the guarantee come from; we won't quote on documents we haven't seen. If you already know your workflow, it goes fast, and the fee comes off the pilot anyway.

Do we need our IT team involved?

One ops lead, a few hours a week during the audit and the build. No IT team needed.

Does anything change for our carriers and suppliers?

Nothing. They send documents the same way they do now.

Next

Two weeks from now you'll know what your document work is costing you

And what it takes to fix it, in writing, with a price. Or a report telling you to keep your money.

We reply within one business day. No sales sequence, no newsletter.

Prefer email? Write to info@fluentminds.ai. Not ready? Send us 20 carrier invoices and we'll tell you what you overpaid. Free invoice leak check.